Privacy Policy

Effective Date: 03/09/25

Starview Hot Tubs and Outdoor Living® ("Starview", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, products, and services.

1. Who We Are

Starview Hot Tubs and Outdoor Living®
 74 Derryraine Rd, Collone, Armagh, BT60 1NA
 Email: amy@starviewni.com
 Website: www.starviewni.com

We are the "data controller" of your personal data for the purposes of data protection law.

2. Information We Collect

We may collect and process the following types of personal information:

  • Identity Data: name, title, contact details.
  • Contact Data: email address, telephone number, postal address.
  • Transaction Data: details of products and services you purchase from us.
  • Technical Data: IP address, browser type, cookies, and usage data when you use our website.
  • Marketing & Communications Data: your preferences for receiving communications from us.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide our products and services.
  • To process and manage your orders.
  • To respond to enquiries and provide customer support.
  • To send you updates, offers, and marketing communications (if you have consented).
  • To improve our website and services.
  • To comply with legal and regulatory obligations.

4. Legal Bases for Processing

We process your personal data under the following legal bases:

  • Contract – when processing is necessary to fulfil a contract with you.
  • Consent – where you have given clear consent (e.g., marketing emails).
  • Legal Obligation – when required to comply with the law.
  • Legitimate Interests – where it is necessary for our business interests (e.g., improving services).

5. Sharing Your Information

We will never sell your personal data. We may share your information with:

  • Trusted service providers (e.g., IT support, payment processors).
  • Delivery and logistics providers.
  • Legal or regulatory authorities where required.

6. Data Storage and Retention

We keep your personal data only for as long as necessary for the purposes collected, and in line with legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights under UK data protection law:

  • Right to access your personal data.
  • Right to correct inaccurate or incomplete data.
  • Right to request deletion of your data.
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent (where applicable).
  • Right to lodge a complaint with the Information Commissioner’s Office (ICO).

You can exercise your rights by contacting us at amy@starviewni.com.

8. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

9. Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Starview Hot Tubs and Outdoor Living®
 Email: amy@starviewni.com
 Website: www.starviewni.com